Responsible for supporting Implementation Project Management by managing, maintaining, updating the Workfront platform to ensure that Securus is maximizing Workfront efficiency and capitalizing on the full features and benefits that Workfront provides to various user groups across Securus
Manage implementation of Workfront system integrations
Day-to-day performance and management of Workfront platform
Drive the usage of Workfront Fusion to enable custom automations and integrations with other Securus systems in collaboration with other business units as needed
Monitor application storage usage and archive data as needed
Test configured objects in support of deployment efforts
Manage new releases of Workfront and efficiently roll out new features
Communicate with project stakeholders
Evaluate existing project templates in use for process improvement and workflow streamlining
Create reports and dashboards within the Workfront tool that users and managers can utilize to drive effectiveness within their teams
Knowledge, Skills, and Abilities:
Excellent verbal and written communication skills
Strong problem solving skills
Ability to work effectively in a team environment with associates.
Capability of effective planning and priority setting.
Ability to quickly work with users to identify issues for resolution by internal or vendor support
High attention to detail in a rapidly changing environment
Demonstrated ability to document and flowchart complex processes
Ability to effectively prioritize and execute tasks in a high-pressure environment and to work within strict deadlines
Strong decision-making, problem resolution, and creative thinking skills
Ability to adapt quickly to changing goals and business needs
Strong interpersonal skills
Bachelors degree or equivalent experience.
2+ years experience administrating WorkFront, or other Enterprise Resource Planning (ERP) tool, or Customer Relationship Management (CRM) tool.
Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools. May be required to lift up to 25 pounds.
It is the Companys policy to provide equal employment opportunity to all individuals. Securus will not discriminate against any associate or qualified job applicant with respect to any terms, privileges, or conditions of employment because of that persons race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic or status protected under local, state or federal law, ordinance or regulation.
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.